Your awning fabric should be cleaned regularly before dirt, bird droppings, twigs, debris etc., are allowed to accumulate and become embedded into the fabric.
The fabric can be cleaned without removing it from the frame by brushing off any loose soil and hosing off with water. If there are areas that do not come clean with this method, add mild soap to lukewarm water and lightly clean the fabric with a sponge or soft cloth. Rinse thoroughly to remove soap, Let dry before retracting the awning. (Air dry only; never apply heat or steam press. Never dry the fabric using heat or steam press. Never store your awning or fabric in a plastic bag; this method of storage can trap moisture and promote mildew.
Although it is not required to remove the unit for winter storage, some homeowners choose to remove the loose hanging valance. If you remove the valance, be sure to place it in a dry, well ventilated area and away from rodents. (Do not put in a plastic bag.) KE Durasol offers a fabric winter cover for your awning to protect the unit without having to remove anything. You can purchase a winter cover from your local KE Durasol dealer or visit our website: www.durasol.com.
The framework of your awning is made of non-corroding materials. We recommend that you occasionally hose off the framework and spray silicone on the moving parts after the unit is dry. Avoid spraying the silicone on the fabric since this may cause discoloration. The framework may also be waxed using a non-abrasive polish if desired.
Motors & Electronics (if so equipped):
Motors are self-contained and require little or no maintenance. If your motor or electronics go out of adjustment or fails to function properly, contact your local KE Durasol dealer from whom you made your purchase. Water infiltraion into Somfy motor controls, switches, and electronics is not covered. Hood option is recommended to prevent water damage
Risk of fire, electric shock, or injury to persons:
Use caution when operating unit as you would any electronic appliance due to risk of fire, electric shock, or injury to persons.
For more information:
If you have any questions about the care and maintenance of your KE Durasol Shading Product, visit us online at www.ke.outdoordesign.com, under the “Consumer Info” section.